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Application Production Support (APSE) Course in Pune

Job-oriented production support training: Linux, SQL, ITSM ticketing tools, incident handling and shift-based support work.

Arbor Academy has centres in Pune (Baner, Kharadi), Nagpur and Bhubaneswar, plus live online batches. Talk to a counsellor to pick the centre and batch that suits you.

DurationAsk your counsellor
ModeClassroom (weekday, weekend, fast-track) or live online
Fee₹45,000
Next batchon request

About this course

Production support engineers keep live business applications running. They watch alerts, read logs, fix data issues, raise and resolve tickets and hand over between shifts. This course simulates a real IT production support team so you learn the tools and the working style that support roles in IT companies expect.

What you will learn

  1. Linux command line for support: logs, processes, disk and configs
  2. SQL and PL/SQL for support-level queries and data fixes
  3. ITSM tools: ServiceNow and Jira ticketing
  4. Incident, problem and change management (ITIL basics)
  5. Monitoring, alerts, SLAs and shift handover
  6. Live support simulation + interview prep

Project

Simulated L1/L2 production support shift: tickets, log analysis and SQL fixes

Who should join

Roles you can apply for

Fee and placement

Course fee ₹45,000 with Pay After Placement. A registration fee is needed to start; your counsellor shares the details. Placement support includes resume and profile building, mock interviews and interview scheduling with hiring companies.

Also available at: Pune – Baner · Pune – Kharadi · Nagpur · Bhubaneswar