This program focuses on placement guidance for roles in incident response, critical situation handling, service desk escalation, and operations bridge support. Candidates who have worked with tools like ServiceNow, Remedy, or any ITSM tools — or who have experience in shift-based support roles — will benefit from our placement network and personal mentoring.

Arbor Academy provides job seekers with daily job updates, professional branding support, recruiter connect, and complete interview preparation. We prepare you for real-world company assessments and guide you in articulating your IT support or MIM knowledge effectively to recruiters.

We act as your placement team, supporting you until you get hired.

1. Resume and Naukri Profile optimization for IT support roles
2. Industry-focused guidance on handling Major Incident Manager interviews
3. HR and technical mock interviews to simulate actual hiring process
4. Profile submission to companies hiring for MIM / L1 / L2 support
5. Personalized interview feedback & skill-gap identification
6. Support in handling night-shift, on-call, and ITIL-based interviews
7. Access to exclusive openings through our recruiter network
8. Placement until selection or maximum job exposure