The ServiceNow Training Program at Arbor Academy is designed to help learners master one of the most in-demand IT platforms used across global enterprises. This comprehensive course covers ServiceNow Administration, Development, ITSM Modules, Workflow Automation, and REST API Integrations through hands-on projects and real-world case studies.
Our structured curriculum starts from the basics — Instance Setup, Navigation, UI Policies, and Business Rules, and progresses to advanced topics like Flow Designer, Script Includes, Glide APIs, and Integration with external tools. Learners also get exposure to real-time ITSM automation projects, preparing them for professional roles such as ServiceNow Administrator, Developer, or Consultant.
The program includes live instructor-led sessions, mock interviews, resume building, and 100% placement assistance under our Pay After Placement model. Whether you’re a fresher or an IT professional looking to upskill, this course will help you gain the technical expertise and confidence to excel in the ServiceNow ecosystem.
The ServiceNow Course at Arbor Academy is a complete, hands-on training program designed to build expertise in ServiceNow Administration, Development, and IT Service Management (ITSM). This course empowers learners to efficiently automate business workflows, manage service requests, and develop custom applications on the ServiceNow platform.
Throughout the program, you’ll gain practical experience in Instance Configuration, UI Policies, Business Rules, Client Scripts, Flow Designer, and REST API Integration. You’ll also learn how to build custom applications, design service catalogs, and implement multi-level approvals and notifications.
Our ServiceNow training is delivered by industry-certified experts through live online and classroom sessions, complete with real-time projects and mock interviews. With 100% job assistance, career guidance, and a Pay After Placement model, this course is ideal for anyone aiming to become a ServiceNow Administrator, Developer, or Consultant in top IT companies.
The main objective of the ServiceNow Training Program at Arbor Academy is to equip learners with the practical knowledge and skills needed to configure, customize, and manage the ServiceNow platform effectively. By the end of this course, you will be able to:
Understand the core architecture and components of the ServiceNow platform.
Perform Instance setup, navigation, and basic administration tasks.
Implement UI Policies, Client Scripts, and Business Rules to automate processes.
Design and manage Service Catalogs, SLAs, and ITSM Modules (Incident, Change, and Problem Management).
Develop custom applications using Flow Designer, Script Includes, and Glide APIs.
Integrate ServiceNow with external systems using REST and SOAP APIs.
Implement workflow automation to streamline business operations.
Work on real-time ServiceNow projects simulating industry use cases.
Prepare for ServiceNow Certification Exams (Administrator/Developer).
Build a career as a ServiceNow Administrator, Developer, or Consultant with hands-on experience.
The ServiceNow Training Program at Arbor Academy is designed to be beginner-friendly, making it suitable for both fresh graduates and working professionals. No prior experience in ServiceNow is required. However, having the following foundational knowledge will help learners grasp concepts more effectively:
Basic understanding of IT service management (ITSM) processes.
Familiarity with databases, tables, and data structures.
Basic knowledge of HTML, CSS, or JavaScript (helpful for development modules).
Understanding of networking and cloud concepts is an added advantage.
Willingness to learn automation, workflow design, and scripting.
No curriculum found for this course. (Category ID: 3, Subcategory ID: 32)
Course curriculum is currently being updated. Please check back later or contact us for more information.
🎓 Fresh Graduates (BCA, MCA, B.Tech, BE, BSc-IT) who want to begin a career in IT Service Management or Cloud Platforms.
💼 IT Professionals looking to upskill in ServiceNow Administration or Development.
🧑💻 Software Developers and System Administrators interested in workflow automation and platform customization.
🧠 Support Engineers, Analysts, and Technical Consultants aiming to move into ServiceNow-based roles.
🚀 Career Switchers from non-technical backgrounds who want to enter the IT domain with placement-focused training
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